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About Us

Our mission and the story behind our amazing team.

Our Story

Many people want to change the healthcare patient experience for the better, but the how and when remains illusive. Our journey in launching Essential Clinic was a long and windy one. Our team was initially involved in creating clinical decision software to streamline clinics (SnapDx). From that experience we saw that most traditional clinics are not ready yet to to adopt technology in a transformative way.

So we decided to start our own clinic. Essential Clinic is built from the ground-up with our own vision of how evidence-based guidelines should be used to treat common healthcare issues. We hope the end result is happier patients. It's working so far, and more is yet to come!


Our Team

Riley Epp

Riley Epp, MN, NP

Nurse Practitioner & Medical Director

Riley is a nurse practitioner with over 10 years of experience in healthcare. He completed his Master's degree and Post-Master's diploma at the University of Calgary. He is enthusiastic about emerging technologies to improve access to healthcare for Canadians.

Jolene Pelletier

Jolene Pelletier, MN, NP

Nurse Practitioner

Jolene is a primary care NP with over 10 years experience in men's healthcare. She is bilingual and has been recognized by the Nurse Practitioner Association of Canada as one of Canada's trail blazing NPs for advancing healthcare in underserved patient populations.

Roger Firsoff

Roger Firsoff, MN, NP

Nurse Practitioner

Roger has over 20 years of experience in primary care, emergency medicine, and mental health as a Nurse Practitioner. He completed his Master's Degree in Nursing from the University of Toronto and is an instructor at York University and Athabasca University.

John Kramer, MD

John Kramer, MD, CCFP

Physician

Dr. John Kramer is a bilingual family physician with extensive experience in men's health and telemedicine. He is passionate about making healthcare accessible to as many Canadians as possible.

Belma Haskic

Belma Haskic

Care Coordinator

Belma is our bilingual patient coordinator determined to provide all patients with utmost care. She is passionate about technology and medicine and strives to learn more every day to give the best possible service.

Hisham Al-Shurafa

Hisham Al-Shurafa

Founder & CEO

Hisham is an expert in healthcare software and has built many products relied on by patients and doctors alike for medical decision making. He previously worked for Amazon and Microsoft and is a University of Waterloo Systems Design Engineering alumnus.


Contact Us

Fax

1.855.927.0439

Our head office is for business development purposes only. We do not accept walk-in medical visits here. Our telemedicine and prescription delivery services are available to patients in all Canadian provinces and territories.

Essential Clinic Building